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How to authenticate your domain name on Infomaniak

πŸ“… Last updated: June 2026
⏱ 4 min read
βœ… All plans

In this guide, you will learn how to configure domain name authentication parameters within your Infomaniak registrar panel. Implementing clean cryptographic keys ensures maximum compliance alignment with major internet service providers, improving your technical deliverability indices from day one.

Case 1: Dispatching email sequences through the native SystemeScale autoresponder

If you route bulk broadcasts or automated newsletters using our system servers, follow this core dual-stage process to map your tracking assets.

Step 1: Generate your custom security variables inside SystemeScale

1
Open your Email Configuration menu
Navigate to your profile image icon in the upper control bar and click on Settings. From the left-hand configuration list options, select Emails.
2
Initialize the domain setup wizard
Scroll down to the Domains manager layout module, then click the unique validation link labeled: "Click here to authenticate your domain and display its information in your email header, which will help improve your email delivery rates".
3
Input your naked domain parameter
In the pop-up field prompt modal that triggers open, input your clean root domain string without incorporating the "www" sub-label prefix (e.g., sio-test.com) and select Save.
4
Display your unique DNS records entries
Refresh your primary browser page view. Locate your custom domain path row inside the index grid list and click on its coordinating eye icon. The system will slide open an overview box displaying three CNAME records and one TXT record (your mandatory DMARC protection token block). Leave this grid accessible on your desktop workspace.
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Mandatory DNS Pre-Requisites
  • Domain name authentication is mandatory to process email broadcasts through our system servers.
  • Your custom domain must resolve to an active, working website environment. If your target domain path yields a 404 server page error or resolves to a broken, empty parking page layout, receiving mail gateways will systematically drop your broadcasts. For instance, your site path must resolve cleanly; otherwise, outbound email sent from addresses like info@sio-test.com will face immediate server blockades.
  • You cannot authenticate domain signatures from public electronic webmail suppliers (e.g., Gmail, Yahoo Mail, ProtonMail). Only custom, privately owned business domain names can be validated.

The generated security TXT record provides your account with a required cryptographic DMARC policy structure. To read further details on structuring policy behaviors across external setups, visit our distinct walkthrough: How to create a DMARC record.

Step 2: Deploy your records inside your Infomaniak DNS zone dashboard

Now, you must copy these parameters and input them safely inside your external Infomaniak portal manager.

5
Access your Infomaniak DNS zone dashboard
Log directly into your Infomaniak customer manager area portfolio. Select the verified domain asset you are configuring from your central directory dashboard panel, open its main configuration parameters menu, select DNS zone, and click Add a record.
6
Deploy the three individual CNAME records
Choose the structural CNAME option row from your record type selector dropdown listing panel. Complete the entry row fields precisely using your open workspace values:
  • Source field (Name): Paste the generated Name string. Important: Input only the specific sub-prefix string segment that appears before your root domain block (e.g., if the workspace row outputs si942517.sio-test.com, strip away your root domain string and fill in only si942517).
  • Target field (Value): Paste the full matching target string provided by our interface, and append a trailing period (.) directly to the absolute end of the target string value (e.g., inbound.systeme.io.).
Select the Save button to commit the row entry to the zone layer. Repeat this exact mapping process for all three individual generated CNAME nodes.
7
Deploy your mandatory DMARC TXT record
Initialize another new row addition inside Infomaniak, setting the structural type selector dropdown choice strictly to TXT. Map the values precisely as follows:
  • Source (Name): _dmarc
  • Target (Value): v=DMARC1; p=none; rua=mailto:yourreportingaddress@domain.com
Click Save to validate and activate your custom security policy.

Step 3: Track network propagation data nodes

Once your four structural record node rows are fully committed to Infomaniak, verify that your namespace edits are cleanly broadcasting across the public network layer.

Open a public technical lookup tool like DNS Checker. Enter your full prefix string combined with your root domain into the lookup query search engine (e.g., si942517.sio-test.com) and check for CNAME results. If the engine displays a green confirmation checkmark next to your record destinations, propagation is processing successfully.

Similarly, scan your root domain via an external DMARC Checker tool to verify that your protection text record is fully readable. Once these entries show active across the network, you must contact our support staff to clear internal system lookup caches on our end.

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Final Mandatory Sender Address Confirmation Requirement
To initialize outgoing delivery operations from your validated custom domain asset, you must complete the sender address identity step. Review our dedicated guide layout: How to confirm your email sender address.

Case 2: You are deploying an external custom SendGrid account engine connection

If you choose to route your outbound transactional emails using an independent, external SendGrid API account bridge connection rather than leveraging our built-in system autoresponder server pools, we recommend reaching out directly to SendGrid's technical support specialists or analyzing documentation inside your SendGrid panel for their custom Infomaniak domain configuration steps.

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