How to not charge VAT to your customers

📅 Last updated: May 22, 2026

⏱ 4 min read

✅ All plans

In this article, you will learn how to automatically not charge VAT across your entire account.

Charging VAT on all your payment pages

You can set up a global rule to automatically not charge VAT on all your offers. This setting acts as the default for your entire account, ensuring VAT is not applied to every payment page you create.

Open Payment settings

To disable VAT on all your payment pages, click your profile picture to open the menu. Click Settings, and then click Payment settings.

Check the VAT exemption box

Check the box Don't charge VAT to customers on payment pages.

Save your global VAT setting

Click Save at the top of the page to apply your changes.

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Global VAT rule

When this box is checked in your payment settings, VAT is disabled across your account by default.

What if you need to charge VAT on specific funnels?

If you choose to disable VAT globally, this rule will firmly apply to all of your funnels without exception. You will not be able to go into an individual funnel's settings to turn VAT back on for just that one funnel; the option will be locked and unavailable.

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Global VAT disabling locks funnel-level reactivation

If VAT is disabled globally, you cannot reactivate VAT from an individual funnel’s settings. The funnel-level option is only useful when VAT is enabled globally and you want to disable VAT for selected funnels.

How to charge VAT on some funnels but not others

If your business requires you to charge VAT on some funnels but not others, you must use the opposite setup:

Enable VAT in your global payment settings first.
Go into the individual Funnel settings for the specific offers where you do not want to collect taxes.
Check the box to disable VAT locally for only those specific funnels.

For more details on how to enable VAT globally and disable it for a specific funnel, review the guide on charging VAT to your customers.

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Need mixed VAT behavior?

If some funnels should charge VAT and others should not, keep VAT enabled globally, then disable it only inside the funnels that should not collect VAT.

Read VAT Charging Guide →

Key reminder

Use the global Don't charge VAT to customers on payment pages setting only when you want VAT disabled across the entire account. If you need funnel-by-funnel control, do not disable VAT globally.

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The checkbox wording matters

The setting is phrased negatively: Don't charge VAT. Check it to stop charging VAT globally. Leave it unchecked if you want VAT enabled globally and only want to disable VAT for selected funnels.

Related VAT guides

For more context on VAT behavior, automatic VAT calculation, and funnel-level exceptions, use the related guides below.

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📄How VAT is managed in SystemeScale→📄How to charge VAT to your customers→📄How to create an order form/payment page→