Help Centerβ€ΊPaymentsβ€ΊHow to integrate your Mercado Pago account in SystemeScale
πŸ’³ Payments

How to integrate your Mercado Pago account in SystemeScale

πŸ“… Last updated: June 2026
⏱ 10 min read
βœ… Mercado Pago

In this article, you will learn how to integrate your Mercado Pago account with SystemeScale.

What you'll need

Connect Mercado Pago in SystemeScale

To connect your SystemeScale account to your Mercado Pago account, click on your profile picture and then Settings.

Next, in the menu on the left side of your page, click Payment Gateways.

In the payment gateways section, click Connect for the Mercado Pago option.

1
Open Settings
Click your profile picture, then click Settings.
2
Open Payment Gateways
In the left-hand menu, click Payment Gateways.
3
Connect Mercado Pago
Click Connect for the Mercado Pago option.

Enter the Mercado Pago connection fields

In the popup that appears, you will be asked to fill in the following fields:

  • API Public Key
  • Access Token
  • Country
πŸ”‘
Production credentials are required
Use your Mercado Pago production credentials, not test credentials, when connecting the gateway for live payments.

Generate the Mercado Pago credentials

To generate your production credentials, log into your Mercado Pago account and follow these steps:

1
Open Mercado Pago Settings
On the main panel of your Mercado Pago account, click Settings.
2
Open Integrations
Click the Integrations option.
3
Open Your integrations
Click Your integrations.
4
Create an application
Click Create application to create the application that will generate the credentials.

Create the application

On the new screen, complete the application setup:

  • Assign a name to your application.
  • Select the Online Payments option.
  • In Select the platform where you will be doing the integration, select Other platforms.
  • Authorize the use of your personal data.
  • Select the reCAPTCHA.
  • Click Confirm.

Enable production credentials

Click Enable Credentials.

To activate production credentials, complete the required information:

  • Select an industry or sector that best applies to your business.
  • Add your business website, if needed. This is optional.
  • Authorize the use of your personal data.
  • Select the reCAPTCHA.
  • Click the blue Enable production credentials button.

Mercado Pago should now have generated the production credentials you need:

  • Public Key
  • Access Token

These are the credentials you need to enter in your SystemeScale account to connect your Mercado Pago account as a payment method.

🧩
One set of credentials per tool
You will have one set of credentials for each tool you use. Make sure you copy the credentials for the application created for this integration.

Save the credentials in SystemeScale

After generating your application and credentials, go back to your SystemeScale account, enter them, select the correct Country, and click Save.

Configuring the IPN Webhooks in Mercado Pago

Once the integration is done, you will receive a webhook URL that must be entered into your Mercado Pago account dashboard to allow SystemeScale to process payment events.

Copy the webhook URL provided by SystemeScale during the previous integration step.

1
Copy the SystemeScale webhook URL
Copy the webhook URL provided by SystemeScale during the Mercado Pago integration step.
2
Open Mercado Pago developer panel
Log in to your Mercado Pago account and go to the Mercado Pago developer panel, then click the application you created earlier.
3
Open Webhooks
In the left-hand menu, go to Notifications and click Webhooks.

Configure notification settings

Click Configure notifications.

Select the Production Mode tab and enter the webhook URL generated by SystemeScale in the Production URL field.

In the Recommended events for integrations with Checkout Pro field, select Payments.

In the Other events field, select Plans and subscriptions.

Finally, click Save settings.

A popup window will be displayed to save the webhook notification settings. Click Save to confirm the action.

⚠️
Use Production Mode
Make sure you enter the SystemeScale webhook URL in the Production URL field under the Production Mode tab so live payment events can be processed correctly.

Mandatory payment page fields

The fields Email, Last name, First name, and Tax number are mandatory on your payment pages for a payment to be successfully processed by Mercado Pago.

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Required order-form fields
Before sending traffic to a Mercado Pago payment page, confirm that Email, Last name, First name, and Tax number are present on the payment page.

Country, currency, and refund limitations

  • Only one country can be selected to integrate a Mercado Pago account: Brazil, Colombia, Mexico, or Argentina.
  • Linking a Mercado Pago account allows you to create prices in the local currency of that account, such as Brazilian Reais or Colombian Pesos.
  • Due to Mercado Pago limitations, it is not possible to process refunds through SystemeScale.
🌎
Local currency follows the selected Mercado Pago account
The selected country determines the local currency available for prices connected to that Mercado Pago account.

What happens when a Mercado Pago payment fails?

Cards: three attempts will be made. The delay between each attempt cannot be modified. To find out the delay between each attempt, contact Mercado Pago support.

Boleto and Pix: there will be three attempts, spaced 7 days apart.

πŸ”
Mercado Pago retry behavior
Card retries use a fixed interval controlled by Mercado Pago. Boleto and Pix retries are made three times, spaced 7 days apart.

Related payment guides

Use the related guides below if you need to activate payments in a funnel, create an order form, review refund limitations, or compare other gateways.

πŸ’³
Need to activate Mercado Pago inside a funnel?
After connecting the gateway, make sure payments are activated in the funnel or order form where customers will pay.
Read Funnel Payment Guide β†’
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