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Can the automated email that gives access details for a course be modified?

πŸ“… Last updated: June 2026
⏱ 1 min read
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We're often asked if it's possible to modify the automated email sent after a course purchase to give customers their access details.

Direct Answer

This is currently not possible.

After a student joins a courseβ€”whether via a payment page, opt-in page, or by being manually addedβ€”they receive a standard automatic email from our system.

This email contains the following essential information:

  • A congratulatory welcome message sent on your behalf
  • Their unique username
  • A secure link to choose and set their password
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Why use a standardized template?
This is the exact same template sent to all of our own customers as soon as they enroll in SystemeScale courses. It has been highly optimized and works perfectly. The most important thing is that it ensures your customers are able to access their courses easily and securely without technical difficulties.
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