Help Centerβ€ΊSupportβ€ΊHow to request a free DNS setup from SystemeScale support
πŸ’¬ Support

How to request a free DNS setup from SystemeScale support

πŸ“… Last updated: June 2026
⏱ 7 min read
βœ… Free DNS setup

If you need help configuring your DNS records, the SystemeScale support team can connect and authenticate your custom domain for you at no charge.

This service is for users who already own a domain and want SystemeScale support to configure the DNS records required for their website, funnels, courses, and email authentication.

🌐
Request free DNS setup
Use the Free DNS Setup page to submit your domain details so support can configure your DNS records for you.
Open DNS Setup Page β†’

What you need before requesting setup

  • An active SystemeScale account
  • A domain name you have already purchased
  • Access to your domain registrar account, such as Cloudflare, GoDaddy, Namecheap, Hostinger, or another registrar
  • The email address connected to your SystemeScale account
⚠️
Buy the domain first
SystemeScale cannot purchase a domain on your behalf. You must buy the domain from a registrar before requesting free DNS setup.

How the process works

The free DNS setup process is simple: you buy the domain, submit the setup request, provide the details support needs, then wait for confirmation.

1
Purchase a domain name
Buy a domain from a registrar such as Cloudflare, GoDaddy, Namecheap, Hostinger, or any other domain provider.
2
Open the Free DNS Setup page
Go to the free DNS setup page and fill the request form.
3
Provide your information
Share the email address associated with your SystemeScale account, your domain name, and the registrar access details needed to configure DNS.
4
Wait for confirmation
The support team configures the required records and notifies you by email once setup is complete.

What SystemeScale support configures

SystemeScale support configures the DNS records needed to make your custom domain work properly with your account.

Depending on your setup, this may include website connection records and email authentication records such as:

  • CNAME record: connects the www version of your domain to your SystemeScale funnels, website, blog, or courses.
  • A record: points the root domain, such as yourdomain.com, to the correct destination when needed.
  • SPF record: authorizes SystemeScale to send marketing emails from your domain.
  • DKIM record: adds a digital signature that proves your emails are authentic.
  • DMARC record: tells receiving email servers how to handle emails that fail SPF or DKIM checks.
πŸ“§
DNS setup can also protect deliverability
SPF, DKIM, and DMARC help email providers verify that your domain is authorized to send emails through SystemeScale.

How long does the DNS setup take?

Support typically handles the configuration within the support workflow, but DNS propagation can take time.

In most cases, you should allow 24 to 48 hours for the domain connection and DNS changes to fully propagate across the internet.

⏳
DNS propagation can take up to 48 hours
Some registrars update quickly, while others may take longer. Cloudflare often propagates faster, but the full DNS window can still be up to 24–48 hours.

Is this service really free?

Yes. SystemeScale’s free DNS setup service is provided at no extra charge.

You only need an active SystemeScale account and a domain that you have already purchased.

βœ…
No hidden DNS setup fee
The DNS setup service is free. You still need to pay your domain registrar for the domain name itself.

Is it safe to share registrar access?

SystemeScale support uses registrar access only to configure the DNS settings required for your SystemeScale account.

Your login details are handled with strict confidentiality and used only for DNS configuration.

As a best practice, change your domain registrar password as soon as support confirms that setup is complete.

πŸ”
Use DNS-only access when possible
If your registrar allows limited access, such as Cloudflare DNS-only access or an API token, use that instead of sharing full-account access.

What if Two-Factor Authentication is enabled?

If you have Two-Factor Authentication enabled on your registrar account, mention it when submitting your request.

The support team will coordinate with you by email when they are ready to access the account and need the one-time login code.

What if I already have a website on the domain?

Once your domain is connected to SystemeScale, that domain will point to your SystemeScale account.

If a previous website, such as WordPress, Wix, or another platform, is currently hosted on the same exact domain or subdomain, it may no longer be accessible at that address after the DNS changes are applied.

⚠️
Plan before changing DNS
If your current website is live on the same domain, confirm which domain or subdomain should point to SystemeScale before requesting setup.

Do I need to transfer my domain?

No. You do not need to transfer your domain to use it with SystemeScale.

Your domain can stay with your current registrar. SystemeScale support only needs access to configure the required DNS records.

Cloudflare is strongly recommended because its DNS management is fast, reliable, and easier to configure, but you can use any registrar you already have.

What if I have not bought a domain yet?

You must purchase a domain before requesting free DNS setup.

SystemeScale cannot purchase a domain on your behalf, but you can buy one from any popular registrar.

☁️
Recommended registrar
SystemeScale recommends Cloudflare for DNS management because it is fast, reliable, and often easier for support to configure.

Related domain and support guides

Use the related guides below if you want to connect a domain manually, review Cloudflare setup, contact support, or check support availability.

🌐
Prefer manual setup?
Use the domain connection guide if you want to connect your custom domain yourself instead of requesting free DNS setup.
Read Domain Connection Guide β†’
Was this article helpful?